Support
FAQs
Answers to common questions about orders, shipping, and returns.
We accept returns and exchanges within 7 days of delivery with tags intact and in the product's original condition. Every request is handled personally and with fairness. Initiate return and exchanges here. If you face any difficulty, our Customer Care team is here to assist you at info@easetheory.in or +918793149662. All exchanges within India are free of charge and returns are priced at a minimal cost of Rs 100.
If your order is delayed, please contact our Customer Care team at info@easetheory.in or +918793149662, and we will provide an update on your shipment. If needed, we will assist you with rescheduling, tracking, or initiating a return or exchange once your order arrives.
If any item is missing from your order, please contact our support team within 48 hours of delivery. Share your order ID and a photo of the package received, and our team will resolve the issue at the earliest.
Metro and Tier 1 Cities: 1 to 4 business days. Tier 2 and Tier 3 Cities: 3 to 7 business days. Each shipment is handled with precision to ensure your order arrives safely, neatly packed, and on time.
Each product page includes a detailed Size Guide with body measurements and fit notes to help you make the right choice. If you are unsure, our team at info@easetheory.in can assist you personally with guidance on fabric stretch, silhouette, and fit.
If you notice an error in your shipping address, please contact our Customer Care team immediately at info@easetheory.in or +918793149662. We will try to update the address before the order is dispatched. If the order has already been shipped, you may need to follow the standard return or exchange process once the parcel is delivered.
Each piece is created in limited batches using superior fabrics, precise construction, and thoughtful detailing. We do not chase trends or mass production. We focus on longevity, comfort, and craftsmanship.
Currently, we do not offer on-demand alterations or customization. However, we have sizes for everyone. Please refer to our size guide before placing an order. If an item does not fit as expected, you can follow our return or exchange process for a replacement or refund.
Contact
Phone: +918793149662
Email: info@easetheory.in
Hours: Mon-Sat (10am-7pm)